ASEC Certification

The After Sales Evaluation and Certification (ASEC) is an in-depth certification process designed to optimize and organize the service process for maximum productivity and customer satisfaction. This involves all areas within the business — from workspaces to service vehicles, to parts storage, to facilities, to communication, and more.

For you as a Customer, it means you get the same high-quality service worldwide. The program was introduced by Toyota Industries Corporation (TICO) in 2003 to suit the customer's demand for quality and efficiency and to increase customer satisfaction. In ASEC, all the distributors' aftersales business areas are reviewed and continuously improved.